Incident Command Center
Since my team and I were seasoned users of KanBan software online, as well as community building platforms - we decided to take the best of both worlds, while including all the relevant detail from a bird’s-eye-view. This would enable commanders and managers to assign resources on the fly.
I was asked by LADBS to render a contemporary ICS system that was based on a “KanBan-style-board” as a way of working. The goals were to articulate and break down all of the issues into individual cards that leaders could ‘dig down into’ for detail, while having a global view from the top.
The key of a project like this is truly trouble ticketing (tracking issues as they move along a path of solution) as well as resource management. In the event of a catastrophe, City Leaders and Managers must be able to assign key team members to all parts of the City of Los Angeles ‘on-demand’.
The Design Process
Since this was a conceptual piece created purely to gather feedback from other groups and divisions, only a few meetings were needed to gather the requirements to create this design. We also did some competitive analysis and research, seeing what previous systems looked like (with and without software).
A system such as the one above, coupled with a powerful communications platform (which would probably be based on a mobile network) would allow the City to assign it’s best players into key positions in the event of a large scale emergency. It would be my pleasure to continue this work, given the chance.